Shipping policy

Pulsecraft Shipping Policy

Thank you for visiting and shopping at [Store Name]. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and major holidays).
You will receive an automated email notification with your tracking details once your order has shipped.
Note: Orders placed after [e.g., 2:00 PM EST] on Friday will begin processing the following Monday.

2. Shipping Rates & Delivery Estimates

We are proud to offer Free Standard Delivery.

Shipping Method	Estimated Transit Time	Cost
Standard Free Shipping	3–6 Business Days	FREE (No minimum purchase)
Express Shipping (Optional)	1–2 Business Days	$9.99 USD

(If you require a minimum order amount for free shipping, swap the standard line above for: "FREE on domestic orders over $50").

3. Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow 24–48 hours for the tracking information to update on the carrier's portal.

You can track your order at any time via our [Link to Tracking Page .

4. International Shipping, Taxes & Duties

Free Shipping Coverage: Free delivery applies to standard shipments within UAE
International Rates: Calculated at checkout based on location and package weight.
Customs Duties & Taxes: International packages may be subject to import taxes, VAT, or customs fees levied by the destination country. PulseCraft is not responsible for these fees; they are the sole responsibility of the customer.

5. Damaged, Lost, or Missing Packages

Arrived Damaged? If your item arrives broken or damaged, please email us within 7 days of delivery with your order number and photos of the package/item condition. We will gladly send out a free replacement or issue a full refund.
Marked as Delivered, But Missing: If your tracking indicates delivery but you haven't received the item, please check with family members or neighbors first. If it is still missing, contact our support team so we can assist with carrier claims.